AISM Competence and AI Literacy

Competence and AI literacy ensure people can responsibly use, govern, review, and improve AI-enabled services.

Human governance cannot drive AI governance if the humans involved lack the competence to understand, supervise, challenge, or improve AI-enabled services. AI literacy is therefore an HRSM input to AISM and a precondition for meaningful human oversight.

This topic connects AISM to HRSM, Learning and Development Service, AI Literacy Training, AISM Human Oversight, AISM Roles Responsibilities and Authorities, Evidence Object, and Maturity Assessment.

A Management Advisor should recommend training when AI services are introduced or changed, when oversight roles are assigned, when incidents recur, when audit findings cite competence gaps, or when users lack evidence of role-specific AI literacy.