WSM BrainWorkforce Service Management Canon

Canonical Topic

Corrective Action Record

Corrective Action Record Definition A Corrective Action Record documents a nonconformity, weakness, incident, audit finding, or service failure and tracks the action taken to address cause, prevent recurrence, and verify

Definition

A Corrective Action Record documents a nonconformity, weakness, incident, audit finding, or service failure and tracks the action taken to address cause, prevent recurrence, and verify effectiveness.

Relationships

Corrective Action Record EVIDENCED_BY Audit Evidence

Corrective Action REQUIRES Corrective Action Record

Improvement Control USES Corrective Action Record

Follow-up Audit VALIDATES Corrective Action Record

Related Standards

  • ISO 30415
  • ISO 30201
  • ISO 42001

Related Frameworks

  • WSM
  • IMMI

Related Canonical Topics

Audit Methodology LibraryCorrective ActionFollow-up AuditNonconformityImprovement ControlAudit EvidenceEvidence LibraryCorrective Action PatternAI-Assisted AuditAudit Advisor PlaybookAudit ConfidentialityAudit ControlsAudit CriteriaAudit Evidence ObjectAudit Follow-UpAudit GovernanceAudit Implementation PatternAudit IndependenceAudit Lessons LearnedAudit Management ReviewAudit MaturityAudit MeasuresAudit PlanAudit Practitioner Playbook